Volunteer
Helpline Volunteering
Helpline volunteers to support our national helpline.
Our helpline is the only national, free helpline service for dyslexic people. Our team of staff and volunteers offer confidential, impartial advice, information and sign posting. If you have a demonstrable understanding of dyslexia, good listening skills and a friendly telephone manner, we’d love to hear from you.
Remote volunteering | Training & support | Use your knowledge of dyslexia to help others | Join an amazing team
- View the Helpline volunteer role description
- Complete the online application form here
If you have any questions or would like to discuss the role before applying, please contact: volunteer@bdadyslexia.org.uk
What can a volunteer expect from the volunteering for the BDA?
- A clearly defined role so you know exactly what to expect
- BDA support, including a named supervisor who will offer on-going support and regular supervision
- Be a part of a friendly, supportive team of volunteers
- Appropriate training for the role, upon induction and ongoing topic based training sessions
- Insurance cover under the BDA’s Public and Employer’s Liability Cover
- Huge appreciation from the BDA and from Helpline users - read some of their comments below
"The person I spoke to was friendly, knowledgeable and helpful."
"I spoke to [volunteer]. She was sooo helpful. I learned such a lot through our conversation. I am now able to understand how to go about getting an assessment for a relative"
"The volunteer was very patient and explained the process in a very easy to understand manner. He promptly then emailed me all the necessary information."
"[Volunteer] was amazing I couldn’t thank her enough she calmed me down, reassured me and gave the best advice, which has helped me move forward with school and an assessment for my daughter. I ended the call feeling that I wasn’t alone, positive about my daughter’s dyslexia and my own diagnosis. Saying thank you just didn’t seem enough."
If you would like to help people in this way and enable us to reach even more people with dyslexia and their families, apply today!
Read what our current volunteers have to say about their experience of working on Helpline.
"I enjoy helping people with the huge range of challenges that come with being dyslexic."
"I’ve spoken to a lot of people and answered a lot of emails. Some are appreciative of what we do and they do express their gratitude. I feel that I am doing something worthwhile"