Services
Contents
Helpline
The British Dyslexia Association Helpline is a national service for people with dyslexia and dyscalculia and those who support them. It offers free and confidential information, support and signposting.
You can call us on 0333 405 4567 at the following times to speak with one of our advisors:
Monday 11am - 2pm
Tuesday 10am to 1pm
Wednesday 10am to 3pm
Thursday 1pm to 5pm
Calls to the helpline number are included in mobile minutes and the cost of a ‘local’ call on pay as you go or landline bills.
You may receive a text message following your call, inviting you to complete our feedback survey.
All BDA employees and volunteers deserve to be treated with dignity and respect. We have a zero tolerance policy for any form of abuse or harassment in the workplace.
Other ways to get in touch
- Email us anytime on: helpline@bdadyslexia.org.uk
- Direct Message on Facebook or Instagram
- Live Instagram days the first Tuesday of the month.
It can take us up to 5 working days to reply.
How we can help
Please feel free to contact us with any queries about dyslexia.
We answer enquiries about topics including:
- Dyslexia, dyscalculia and other areas of neurodiversity
- Diagnosis
- Education
- Getting a job
- Work
- Accessibility and reasonable adjustments
- Learning to drive
- Reading and other life skills
The Helpline enables dyslexic individuals and those who support them to share their views and experiences, which the BDA can draw on to take issues forward to influence policy and drive change.
Feedback
“Many thanks for all the useful information. You’ve given me some really useful things to think about and to take forwards”
“I spoke to a volunteer on the Helpline yesterday and he gave me really helpful advice about ways of supporting my child with reading.”
“Wow thank you so much for this response. Moving forward it will be really helpful.”
Ask Us
Welcome to our advice section.
Here we will feature the answers to questions asked to the BDA.
Quick links to BDA guidance
General information on dyslexia
The BDA Assessments services - including information about applying and the enquiry form
Guidance about school and education for children
Information about dyslexia at work and other topics for adults
For guidance about assistive technology you can email our Technology Committee: bdatech@btinternet.com
For all enquiries about training, contact the team using training@bdadyslexia.org.uk or click here
Queries about AMBDA, APC or other Professional Accreditations: accreditation@bdadyslexia.org.uk
What next...?
- Give us feedback
Tell us what you thought about our service in a short survey - your feedback helps us to improve and to fund our Helpline. - Join us
Become a member of the BDA. Join online today to connect with the community of members and have your say on issues that matter. - Support us
Our helpline relies on funding to offer reliable support to people when they need it. Find out all the ways you can support us. - Volunteer with us
You could join our team of helpline volunteers if you have a thorough understanding of dyslexia and related issues and good listening skills. Find out more information and apply here or contact volunteer@bdadyslexia.org.uk.
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