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UPDATE: After a brief closure due to the impact of COVID-19, we're pleased to announce that the Helpline, sponsored by Scanning Pens has reopened.

You can call us on 0333 405 4567 at the following times:

  • Tuesday 10am to 1pm
  • Wednesday 10am to 1pm
  • Thursday 1pm to 3pm

You can also email us your enquiries to:

The BDA Helpline is a national free helpline service for people with dyslexia and those who support them. It offers confidential, impartial advice and information. We receive calls and emails from parents, students, adults with dyslexia, teachers and employers.

It is through Helpline that dyslexic individuals can share their views about the support that is available, and can raise issues which, while personal to them, may be affecting thousands of other people with dyslexia. All of this helps us to take the issues forward to influence politicians and decision makers.

Scanning Pens are proud to sponsor the BDA Helpline

A new sponsorship from Scanning Pens will mean the BDA Helpline will now have even more direct support from a dyslexia specialist.

The Scanning Pens sponsorship will allow us to increase the capacity and expertise of the BDA Helpline further – meaning faster and more straightforward support is available and opening hours extended. We strive to quickly deliver support to the 1 in 10 people in Britain with dyslexia.

The British Dyslexia Association would like to say thank you to Scanning Pens for their kind support. It will make a massive difference to the people that need our help.

Founded over 15 years ago, Scanning Pens aims to deliver well designed technology to support individual learning. As a company they’re on a mission to break down barriers for dyslexic people, particularly around access to print based exams. In 2014 the UK exam boards allowed the use of reading pens in exams for everyone & anyone who needs extra help reading exam questions. No access arrangements required. Other exam boards internationally are now allowing the use of pen scanners in exams.