Services
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Helpline
The British Dyslexia Association helpline is the only national, free helpline service for dyslexic people of all ages and those impacted by dyslexia. Run by volunteers with the support and guidance of our experts and specialists.
Our team listen to many varied accounts of how dyslexia affects people in their day-to-day lives and offer free, confidential, impartial information and signposting. We receive calls and emails from parents, students, adults with dyslexia, teachers, employers and professionals from a range of organisations.
It is through Helpline that dyslexic individuals can share their views about the support that is available. This may raise issues which, while personal to them, could be affecting other people with dyslexia. All of this helps the BDA to take issues forward to influence policy, decision-makers and politicians.
We strive to quickly deliver support to the 1 in 10 people in Britain with dyslexia.
You can call us on 0333 405 4567 at the following times to speak with one of our advisors:
- Tuesday 10am to 1pm
- Wednesday 10am to 3pm
- Thursday 12pm to 5pm
You can also email your enquiries to: helpline@bdadyslexia.org.uk or through direct message from our Facebook and Instagram
It can take between 3 and 5 working days for a reply to the more complex enquiries, or during periods of high demand.
Support Us
We are incredibly grateful to our supporters who enable us to continue our valuable work. We couldn't do it without you. Find out the many ways you can support us
Helpline Volunteers
If you have a demonstrable understanding of dyslexia, good listening skills and a friendly telephone manner, we’d love to hear from you. Find out more about volunteering at the British Dyslexia Association.
More helpful advice can be found below.
- General information and guidance on dyslexia and co-occurring conditions: https://www.bdadyslexia.org.uk/dyslexia
- Helpline Q&A's
- If you wanted to speak to us about your child at school these webpages may help: https://www.bdadyslexia.org.uk/advice/children You can also email us an outline of the concerns that you wanted to discuss: helpline@bdadyslexia.org.uk
- If your enquiry is about the assessments services at the BDA you can find all the details at the following link: Assessments
- If your conversation with us is about dyslexia at work, these pages may be helpful: https://www.bdadyslexia.org.uk/advice/adults However, if it’s a capability or legal issue relating to the workplace you can call the ACAS helpline on: 0300 123 1100 https://www.acas.org.uk/contact
- If you need support or guidance about assistive technology you can email: bdatech@btinternet.com
- We do have an inbox for all enquiries about training: training@bdadyslexia.org.uk
- We also have lots of information on these pages: https://www.bdadyslexia.org.uk/services/training
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