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Terms and Conditions for Virtual Training

Booking your course:

To register for one or more of the BDA’s online eLearning modules, virtual training and or to attend an ‘in person’ training course, we kindly request that each prospective delegate complete this online booking request. Following your online booking, you will receive an automated confirmation that your booking has been forwarded to the BDA training department for processing.

Joining Instructions for ‘Live Virtual’ training

Joining instructions will be sent to the registered email address approximately 24hrs ahead of the training event. If the events start date falls on a Monday, these details will be sent out on the preceding Friday.


Candidate will require suitable device, software, and internet provision, to ensure smooth access to the training.

Cancellation Policy

In the unlikely event that you need to cancel or change your booking, our policy is as follows:

Letting us know: All changes and cancellations must be notified in writing to

Cancelling your booking:

  • If you cancel more than 30 days’ before the event your fee will be refundable, subject to an administration charge of £30.
  • If you cancel less than 30 days before the event, but more than 14 days before it, we will refund 50% of the fee.
  • We regret that no refunds apply if you cancel less than 14 days before the event.

Transferring the date of your training: We will endeavour to transfer the date of your course, subject to availability and an administration charge of £30. If your request is received within 14 days of the original course date.

Transferring your booking to another delegate: We are happy to accept a change of delegate name if necessary. If, due to illness or an emergency, you send a different delegate at short notice, you must still contact us so that we can make the necessary arrangements to provide an attendance certificate

All name changes are subject to an administration charge of £30.

Non Attendance: Where training is split over a number of days, candidates are required to attend all parts of the training. If you are unable to attend all parts of the training, we are unable to provide a refund, however where possible a recording of the ‘virtual’ training event will be made available, for a limited time period, via our eLearning Portal.

Cancellation of your training by the BDA

In the event that we are unable to provide the ‘Virtual Training’ the BDA will endeavour to give delegates a minimum of 24 hours notice* and to reschedule the course or arrange for delegates to attend on alternative days.

Our training events are not affected by any industrial action.

*Please note that it is the delegate’s responsibility to provide the BDA with an emergency contact number at which they will normally be available.

Privacy Policy:

For more information on this topic, please refer more directly to the to the British Dyslexia Associations (BDA) Privacy Policy page