Contact Us


If you have a specific enquiry, please e-mail the relevant department either by clicking the link below or using the contact form to the right.


Switchboard: 0333 405 4555

Helpline: 0333 405 4567

Helpline Opening Hours*

Monday-Friday: 10am-1pm and 1.30pm-4pm

Wednesday: 10am-1pm

Before you contact Helpline, please check our Frequently Asked Questions sections first which can be found under the website different user sections. These may provide you with the information you need. Please note: the Helpline is unable to help with customer service or queries for other B.D.A. departments.

Training: 0333 405 4565

Media enquires: 01344 381559