Contact Us


If you have a specific enquiry, please e-mail the relevant department either by clicking the link below or using the contact form to the right.


Switchboard: 0333 405 4555

Helpline: 0333 405 4567

Helpline Opening Hours: Tuesday 10am - 1pm, Wednesday and Thursday 10am - 3pm.

Helpline will be closed on Wednesday 18th and Thursday 19th October and also on Wednesday 25th and Thursday 26th October.  Our Tuesday morning sessions 10 – 1pm will operate as usual.

We will be answering emails during this time so if you are able to contact us via email we will be able to answer your queries. We apologise for the inconvenience that this will cause.

Before you contact Helpline, please check our Frequently Asked Questions sections first which can be found under the website's different user sections. These may provide you with the information you need.

Please note: the Helpline is unable to help with customer service or queries for other B.D.A. departments.

Training: 0333 405 4565

Media enquires: 07458 033935